Field Sales Representative

Who are we? 

The TSS Family of Companies is one of the largest independent laboratory and hospital service providers with locations across the United States. Our customers include leading life sciences and healthcare organizations and renowned research institutions. We provide environmental monitoring solutions along with testing, calibration, and certification services for controlled environments, medical gas systems, and laboratory instrumentation. 

Our Family of Companies—including Technical Safety Services (TSS), Evergreen Medical Services (EMS), and AL-TAR—exists to ensure the equipment our customers rely on to protect employees, patients, and products is in full working order and compliant with the highest regulatory standards. 

Working directly at customer facilities, our employees are key enablers of safety, accuracy, and compliance in some of the most critical laboratories in the country. We are rapidly growing and looking for passionate, proactive talent to partner with customers who are doing dramatic work focused on improving the human condition. 

How will you make an impact? 

We’re looking for an experienced Field Sales Representative who can do more than describe value—someone who can hunt for it in the field and bring it to life in front of clients. 

Most of our competitors operate without dedicated sales teams, which means routine, in-person engagement is our greatest opportunity to build trust and expand relationships. One of our biggest challenges as an organization is getting technical teams to visit clients consistently. Your role will directly address that gap by driving a disciplined culture of regular client site visits, uncovering requirements face-to-face, and connecting those insights to solutions that matter. 

Reporting directly to the VP of Sales, you will partner closely with field service delivery management to understand customer operations, visit clients routinely, and convert those interactions into value-based contracts, cross-sell opportunities, and long-lasting strategic relationships. 

This is a rare opportunity to help build a national sales function where showing up in person—early and often—becomes the competitive edge we’ve been missing. 

What will you do? 

• Drives routine client visits as a core business objective—proactively scheduling and conducting site meetings with existing customers and new prospects to consistently achieve sales and TSS business goals. 

• Develops and maintains strategic customer relationships by engaging in the environments where our services are delivered, ensuring clients see TSS as a present and invested partner—not just a vendor on paper. 

• Identifies and qualifies new opportunities, increasing vertical and horizontal footprint within assigned accounts and building an attractive, sizeable pipeline with strong closing ratios. 

• Holds internal partners accountable to visit clients by coordinating joint meetings with service delivery managers and operations leadership to strengthen trust and competitive advantage. 

• Able to present the TSS portfolio of services to all levels within a client organization, from facilities technicians to executive sponsors, adapting the message to what each audience values. 

• Establishes professional credibility within our industry by attending trade shows and conferences and by being known as someone who shows up, listens, and solves problems in person. 

• Mentors customers through value selling—assessing needs during site visits and educating them on new services, contracts, and subscription strategies. 

• Ensures strong growth via cross-sell and upsell strategies by internally partnering with different business lines. 

• Works closely with other Field Sales Representatives, Inside Sales, and service delivery managers to ensure customer satisfaction and alignment on our ability to deliver sold services. 

• Maintains a thorough knowledge base of the company’s full suite of offerings to adapt recommendations quickly to suit customer needs. 

• Conducts structured business reviews with client stakeholders—leveraging insights gathered during visits to refine strategy, improve the customer experience, and offer continuous improvement. 

• Other duties as assigned. 

How will you get rewarded?

Compensation and Benefits

• Salary range of $75,000- $100,000 ($107,000 - $142,000 OTE) 
  (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with industry data.)
• Medical, vision, and dental insurance
• 401(k) plan with a company matching contribution
• Long-term disability, short-term disability, and life insurance
• Competitive Paid Time Off (PTO) and company paid holidays

How will you get here?

Education and Experience

• Bachelor’s degree in Life Sciences, Business Administration, Environmental or Facilities Management, or a related field
• Master’s degree a plus
• Significant experience independently managing and growing a book of business
• Proven track record expanding accounts through cross-sell, upsell, or multi-site growth
• Experience using Salesforce or similar CRM tools
• Equivalent combinations of education and experience will be considered

Knowledge, Skills and Abilities

• Proven ability to sell based on customer need and value
• Comfortable selling into technical and regulated environments
• Strong organization, follow-through, and forecast discipline
• Ability to work cross-functionally with operations and technical teams
• Clear and professional communication skills
• Ability to manage multiple priorities in a growing organization
• Proficiency in Microsoft Office
• Remote but ability to travel 50% – 70% of the time to visit customer sites

TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it’s the right fit for you? Call us and let’s talk.