Inside Sales Representative I
TSS Family of Companies - Remote - Full Time
Why This Role Is Different
This isn’t a behind-the-scenes sales role — it’s a relationship business.
In this position, you’ll be on the front lines of our growth, talking with customers across the country, identifying opportunities, and helping connect them to solutions that keep their operations running safely and smoothly. You’ll spend much of your day on the phone — building trust, asking smart questions, and helping customers navigate their needs.
We’re building something meaningful here. You’ll be part of a growing national sales team with the opportunity to make a visible impact, learn a specialized industry, and grow alongside a company that is expanding quickly.
If you’re looking for a role where you can pick up the phone, build relationships, and drive results — this is it.
What You'll Do
- Build and maintain strong relationships with existing and prospective customers nationwide
- Manage a pipeline of leads and opportunities using a CRM system to stay organized and focused
- Spend a significant portion of your day on inbound and outbound calls — educating customers, qualifying opportunities, and identifying service needs
- Learn our full suite of services and confidently recommend solutions that align with customer needs
- Execute daily sales and outreach activities that support regional and national growth strategies
- Achieve and consistently exceed monthly sales goals
- Deliver a high level of customer service on every interaction — phone, email, and follow-up
- Stay organized, responsive, and proactive in managing multiple priorities
- Take ownership of your results and continuously look for ways to improve performance and expand your impact
- Support Eastern Time zone business hours
Who This Role Is For
- People who enjoy talking to others and building relationships
- Individuals who are energized by fast-paced environments and goal-driven work
- Those who are comfortable spending much of their day on the phone and engaging with customers
- Self-starters who are organized, persistent, and motivated to hit targets
- Professionals who take pride in delivering great service and following through on commitments
- People who want to grow their skills and be part of a team that is building something meaningful
Experience and Skills for Success
- 5+ years of experience in sales, customer relationship management, or a similar role
- Strong communication and relationship-building skills, with the ability to engage customers confidently by phone and email
- Ability to stay organized and manage multiple priorities in a fast-paced environment
- Experience using Salesforce or another CRM system is helpful
- High school diploma or equivalent required; bachelor’s degree preferred
- Positive attitude, strong work ethic, and a willingness to learn
Pay, Bonus & Benefits
- Base salary: $51,000 – $68,000 annually
- On-target earnings (OTE): $73,000 – $97,000 annually
- This is a range for the role. Final base salary and incentive opportunity will depend on candidate experience, qualifications, internal equity and market data.
- Medical, dental, and vision insurance
- 401(k) plan with company matching contribution
- Short-term disability, long-term disability, and life insurance
- Competitive paid time off (PTO) and company-paid holidays
Who We Are
The TSS Family of Companies is one of the largest independent laboratory and hospital service providers in the United States, supporting leading life sciences, healthcare, and research organizations nationwide.
Our companies — Technical Safety Services (TSS), Evergreen Medical Services (EMS), and Cornerstone Commissioning — provide environmental monitoring, testing, calibration, certification, and compliance services that help ensure critical environments operate safely and reliably.
We are growing rapidly and looking for motivated, relationship-driven professionals who want to be part of a team supporting customers doing important work to improve the human condition.
